Helplines
Updating Helpline details - For administrators of the listed helplines, please email us at Helplines Update if you wish to update or remove your helpline information.
Disabled People |
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| Speakability (Freephone) | Tel. 080-8808 9572 (Monday to Friday 10.00 am - 4.00 pm. Calls are free). |
Family Planning / Sexual Health / Sexual Abuse |
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| Caledonia Youth Falkirk | Tel. 01324-617161 Email. Caledonia Youth Falkirk (Monday and Thursday 3.30 - 6.30 pm) (Saturday 12.00 noon - 3.00 pm) Alloa outreach clinic (call for details) (Monday 3.30 - 6.30 pm) |
| Central Scotland Rape Crisis & Sexual Abuse Centre | Tel. 01786-471771 |
| Domestic Abuse Unit | Falkirk Police Office, Falkirk, FK1 5AP. Tel. 01324-678830 Email. Domestic Abuse Unit |
| Family Planning Services - Note: your own doctor also provides advice on pregnancy, contraception, and emergency contraception. |
Alloa Health Centre: Tel. 01259-215333 (Wednesday 6.45 pm) Falkirk Royal Maternity Outpatients: Tel. 01324-611711 (Tuesday 6.00 pm, Wednesday 2.00 pm, Thursday - 1st & 3rd in month - 6.00pm) Grangemouth Health Centre: Tel. 01324-482354 (Thursday 6.30 pm) Orchard House Health Centre, Stirling: Tel. 01786-463448 (Friday 1.00 - 3.30 pm) SOS Young People's Clinic, Off the Record, 27 Murray Place, Stirling: Tel. 01786-450518 (Monday 4.00 - 6.00 pm, Thursday 4.00 - 6.00 pm) Stirling Royal Women & Children's Outpatients: Tel. 01786-434000 (Tuesday 5.30 pm) |
| Genito-Urinary Medicine | Genito-Urinary Medicine Helpline: Falkirk: Tel. 01324-613944 Stirling: Tel. 01786-446125 Falkirk Royal Infirmary: Tel. 01324-624000 Monday, Wednesday, Thursday (2.00 - 5.00 pm) Tuesday, Friday (9.30 am - 12.30 pm) Orchard House: Tel. 01786-463448 Monday, Wednesday, Thursday (9.30 am - 12.30 pm) Tuesday (2.00 pm - 4.00 pm) |
| Lesbian & Gay Switchboard | Tel. 0141-332 8372 (7.00 - 10.00 pm each day) |
| National Sexual Health Line - information about HIV, AIDS and sexually transmitted infections, referrals to counselling and where to go for testing. |
Tel. 0800-567123 |
| Open Secret - for survivors of abuse |
Alloa: Tel. 01259-729981 Falkirk: Tel. 01324-630100 Stirling: Tel. 01786-448504 Email. Open Secret |
| SOS (Sorted on Sex) at Off the Record | Tel. 01786-450518 Email. Off the Record (Monday and Thursday 4.00 - 6.00 pm) |
| Stonewall Youth Project - lesbian, gay, bisexual |
Tel. 0131-556 4040 |
| The National Association for People Abused in Childhood | Tel. 0800-085 3330 (Monday to Friday 12.00 noon - 8.00 pm and Saturday 9.00 am - 12.00 noon) |
| Victim Support (Stirling) | Tel. 01786-445782 |
General Advice & Information Services |
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| Citizens Advice Bureaux | Alloa: Tel. 01259-723880 Denny: Tel. 01324-823118 Falkirk: Tel. 01324-628406 Grangemouth: Tel. 01324-486343 Stirling: Tel. 01786-470239 Tullibody: Tel. 01259-725690 |
| Falkirk Council Advice Shop | Tel. 01324-503600 |
Homeless Services |
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| Falkirk Soup Kitchen - free meal, clothing, sleeping bags and toiletries, washing facilities, support, advice and help. |
Salvation Army Hall, 1 Woodside Court, High Station Road, Falkirk. Every weekday night 5.30 pm - 7.00 pm |
| Homeless Services - if you are homeless or at risk of becoming homeless you should contact your Homeless Persons Unit |
Clackmannanshire: Tel. 01259-452397. Out of hours: Tel. 01259-452000 Falkirk: Tel. 01324-503600. Out of hours: Tel. 01324-503050 Stirling: Tel. 01786-432416. Out of hours: Tel. 01786-470500 |
| NHS Freephone Helpline - everyone is entitled to be registered with a GP even if you don't have a permanent address. Call this number if you have any problems being registered. |
Tel. 0800-224488 |
| Rough Sleepers Initiative | Clackmannanshire: Tel. 01259-219404 Falkirk - Mobile: Tel. 01324-389 8110 Stirling - Mobile: Tel. 07789-405821 Stirling - Office: Tel. 01786-434938 |
| Shelterline | Tel. 0808-8004444 |
Mental Health |
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| Clackmannanshire Association for Mental Health | Tel. 01259217382 |
| Falkirk & District Association for Mental Health | Tel. 01324-629955 |
| Money and Benefits Advice Worker (Mental Health) | Tel. 01786-451203 / 470239 / 470257 |
| Samaritans - 24 hour confidential helplines to talk over personal and emotional problems. |
Tel.01324-622066 |
| Saneline (South & East Alloa, Clackmannanshire) | Tel. 0845-767 8000 (12 noon - 2.00 am every day) |
| Stirling & District Association for Mental Health | Tel. 01786-451203 |
Parenting |
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| ParentLine Scotland - National free, confidential service for anyone caring for a child to call about any problem big or small. |
Tel. 0808-800 2222 Monday, Wednesday and Friday (9.00am - 5.00pm) Tuesday and Thursday (9.00am - 9.00pm) Website: Children 1st |
Patient Services |
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| NHS Helpline (Freephone) | Tel. 0800-224488 |
Social Work & Community Care Services |
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| Community Mental Health Team | Tel. 01786-446615 Tel. 01786-434093 (Hospital Team: Stirling Royal Infirmary) |
| Social Work Services | Clackmannanshire: Tel. 01259-724336 (Monday to Friday 9.00 am - 5.00 pm) Falkirk: Tel. 01324-506400 (Monday to Friday 9.00 am - 5.00 pm) Stirling: Tel. 01786-471177 (Monday to Friday 9.00 am - 5.00 pm) |
Substance Use |
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| Alcoholics Anonymous - for information on local meetings. |
Tel. 0141-226 2214 |
| ASC - provide skilled counselling to help people tackle problem drinking as well as advice and information. |
Tel. 01786-450721 |
| Community Alcohol & Drugs Service - helps people with alcohol and/or drug problems. |
Alcohol: Tel. 01786-483131 Drugs: Tel. 01786-483121 |
| Drinkline | Tel. 0800 7 314 314 |
| National AIDS Helpline - information about HIV, AIDS and sexually transmitted infections, referrals to counselling and where to go for testing. |
Tel. 0800-567123 |
| Talk to Frank - information for parents of children who are drugs users, children whose parents are drug users, and information on a range of drugs. |
Tel. 0800-776600 (24 hours) |
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Drugs - Know the Score The Know the Score Information Line is a free, confidential 24-hour service that will put you in contact with trained advisers. The can provide you, and those you know, with advice and information and send you publications. |
Tel. 0800 587 5879 |
Welfare Benefits |
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| Benefits Agency (Local) | Falkirk: Tel. 01324-505000 Stirling & Alloa: Tel. 01786-432600 Welfare Benefits Advisors: Tel. 01324-5036001 |
| National Benefits Enquiry Line | Tel. 0800-882200 |
Women and Children |
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| Domestic Abuse Unit | Falkirk Police Office, Falkirk, FK1 5AP. Tel. 01324-678830 Email. Domestic Abuse Unit |
| Stirling Health & Well Being Alliance | Tel. 01786-451770 |
| Women's Aid | Clackmannanshire: Tel. 01259-721407 Falkirk: Tel. 01324-635661 Stirling: Tel. 01786-470897 |
Young People |
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| Childline - 24 hour helpline for children and young people. Phone free for confidential help. |
Tel. 0800-1111 |
| Off the Record - information advice and counselling service for the under 25s. |
Tel. 01786-450518 |
| Stirling Council Youth Support | Tel. 01786-432211 |
| The Bridge - provides information and support to young people on a range of life issues. |
Tel. 01786-448633 |
| The Link Support Team - for young people. |
Tel. 01324-629200 |
| Young Scot - for access to a range of helplines aimed at young people. |
Web: Young Scot |
Updating Helpline details - For administrators of the listed helplines, please email us at Helplines Update if you wish to update or remove your helpline information.
