Health Services

Anticipatory and Person-Centred Care

Crowd ShotAnticipatory Care

To anticipate means to take care of something ahead of time. Anticipatory care is about identifying risk factors early and addressing them. (It may therefore be termed 'primary anticipatory care' to distinguish it from activity aimed at improving management of those with established disease and thereby reducing unnecessary admission to hospital - which may be termed 'secondary anticipatory care').

See these papers on anticipatory care:

Currently, NHS Forth Valley receives an allocation from the Scottish Government for the implementation of Keep Well. This complements funding from other sources, which has led to anticipatory care programmes in Clackmannanshire, Falkirk and Stirling.

Although there is variation in approach between the three areas, the Forth Valley approach generally aims to build a bridge between the clinical approach to addressing risk factors, and the community development approach. In making these connections we are aiming for something that is person-centred (see below), holistic, and collaborative.

For more information see:

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Person-Centred Care

One of the principles of anticipatory care is that it is person-centred. This means we need to start from where individuals and communities are at, rather than where services are. This relates to the idea of the 'human therapeutic encounter'.

Starting from principles rather than techniques for interactions between professionals and patients or clients, this
 
approach encompasses the following:
  • Based on some general principles rather than specific theory or technique
  • Such principles include: holistic care, person-centred, life wants to emerge.
  • Recognises the importance of preparation (of environment and self).
  • Preparation includes attention (focus on the individual), and intention (i.e. the intended meaning of the encounter).
  • Recognises the importance of first impressions.
  • Emphasises the importance of allowing the participant to tell their story.
  • Recognises the importance of working towards a common understanding (of the past present and future), which usually means using a common language.
  • Encourages the development of empathy.
  • Recognises that compassion comes before action.
  • Emphasises compassion as encompassing self-compassion (in both participants).
  • Considers action to emerge from the process, based on a realisation of new possibilities.
  • Allows the individual to change themselves (i.e. enablement).
  • Recognises that we are all on a journey, which has many states and stages.
  • All of the above can be learnt.

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Contact 

Public Health Directorate
NHS Forth Valley Carseview House
Castle Business Park Stirling
FK9 4SW

Tel: 01786-463031
Fax: 01786-446327

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