Telephone System

The telephone switchboard for Stirling and Falkirk Community Hospital is a virtual switchboard which uses voice recognition. You are encouraged to use the direct dial numbers shown on your appointment letter or those listed below. When using the virtual switchboard (01786 434000) it may be helpful to know which department you are looking for as well as any individual name. All enquiries for services at Forth Valley Royal Hospital must be accessed via the Forth Valley Royal Hospital switchboard on 01324 566000.  

 

Direct Dial Telephone Numbers

• Audiology 01786 434171
• Child Health 01786 434195
• Dermatology 01786 434098
• Diabetic Retinal Screening 01324 566412 (Forth Valley Royal Hospital)
• Diabetes Appointments 01324 566928
• Dietetics Department 01786 434046
• Hepatology 01786434079
• Keep Well Forth Valley 01786 434044
• Minor Injuries / X-Ray Reception 01786 434036
• Outpatients Area 2 01786 434105
• Outpatients Area 3 01786 434162
• Orthoptics 01786 433676
• Orthotics and Appliances 017864 34062
• Physiotherapy 01786 434061
• ReACH Stirling 01786 434157
• Speech and Language Therapy, 01786 434078 (Bungalow) 01786 434116(ASN Team),  01324 566591 (Forth Valley Royal Hospital base)    

General Telephone Numbers

• General appointment enquiries including cancellations 01324 566248
• Switchboard (automated service) 01786 434000   

Outpatient Services

• Minor Injuries Unit - which provides treatment for a wide range of common injuries such as sprains, cuts, burns and suspected broken bones (open 9am - 9pm)
• GP out-of-hours services
• X-ray and ultrasound
• Dermatology
• Audiology
• Rehabilitation Services (including appliance and orthotics, speech and language therapy and wheelchair clinics)
• Women's health - including obstetrics scanning and booking, and gynaecology
• Children and Young People's Services (including medical clinics, therapy services and mental health services)
• Physiotherapy
• Speech and language Therapy
• Dietetics
• Sexual health clinics
• Diabetes Services (including Diabetic Retinal Screening)
• Outreach clinics from Forth Valley Royal Hospital (including rheumatology, neurology, endocrinology and specialist nurse clinics)  

Accommodation

As part of an organisational wide savings programme, there are plans to maximise the use of existing accommodation and facilities across Forth Valley, including those on the Falkirk and Stirling Community Hospital sites.

As a result, although a wide range of health services which will continue to be delivered locally in Falkirk and Stirling, these will be delivered from existing buildings and accommodation on the Stirling and Falkirk Community Hospital sites on an interim basis.

Following a detailed review of accommodation to identify which facilities will be required to best meet the future needs of patients and staff, a number of buildings on the Stirling Community Hospital site will be demolished, including the former mortuary, laboratory block, theatre block and The Queen Elizabeth Wing. This work is already underway and demolition of The Queen Elizabeth Wing, which started at the beginning of April 2012, will continue until the end of May 2012.
 
Discussions are also underway with Stirling Council to explore the potential to create a 'care village' on the Stirling Community Hospital site which could lead to the creation of new care homes and sheltered housing.